Utilities Information

Online Utility Portal

Our new Online Utility Portal is now available for your convenience! After setting up your online account, you can now do the following:

  • View & Pay your Utility Bill Online
  • See your Utility Usage History
  • Sign up for Auto Pay
  • Enroll in Text, Phone or Email Reminders

Register Today

You can also pay by phone or text by calling 1-866-272-0281 and following the prompts.  *Select option 4 to enroll for text payments*

A convenience fee will be applied to payments submitted using the Online Utility Portal or the phone/text-to-pay service.  If you need assistance setting up your account, please call the Utility Office at 620-365-4910.

Billing Adjustments

Monthly gas, electric and water adjustments are made on customer's billing according to the prices paid by the City of Iola for gas, electric and water.