Utilities Information

Online Utility Portal

Our new Online Utility Portal is now available for your convenience! After setting up your online account, you can now do the following:

• View & Pay your Utility Bill Online
• See your Utility Usage History
• Sign up for Auto Pay
• Enroll in Text, Phone or Email Reminders

Register Today

You can also pay by phone or text by calling 1-866-272-0281 and following the prompts.  *Select option 4 to enroll for text payments*

A convenience fee will be applied to payments submitted using the Online Utility Portal or the phone/text-to-pay service.  If you need assistance setting up your account, please call the Utility Office at 620-365-4910.

Fuel Adjustments on the Utility Bill

A fuel adjustment is a charge on a utility that reflects the changing cost of fuel or electricity. It is known as a Fuel Adjustment Clause (FAC).

How it works

• The FAC is used to account for fluctuations in the cost of fuel in purchased power.
• The FAC is adjusted periodically to reflect changes in the cost of fuel.
• When the cost of fuel increases, the FAC increases, and when the cost of fuel decreases, the FAC Decreases.

Why it's Important

• The FAC helps utilities recover costs when fuel prices increase, and pass those savings on to consumer when fuel prices decrease.
• The FAC helps utilities avoid having to change base rates frequently.