What do I need to do if I have a bad check?

All checks issued to the City of Iola are automatically processed once by the bank, before the City is notified of a bad check. The City is required to redeem the check within 24 hours. When advised by the bank of a bad check, the City will notify the customer that the amount of the check plus a $30.00 fee must be paid within a specified time. After two bad checks on any account in a year, the customer will be required to pay cash for a period of one year.

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1. What do I need to receive utility service from the City of Iola?
2. Is there a late payment fee if my utility bill is not paid by the due date?
3. Can my utilities be shut off for nonpayment during winter months?
4. What if I have a utility account that is left unpaid?
5. What do I need to do if I have a bad check?
6. What are seasonal utilities service charges?
7. May I establish service outside of regular work hours?
8. If a leak is discovered am I responsible for all charges incurred because of the leak?
9. What types of utility bill payments are available?
10. How much are new electric service charges?