Can my utilities be shut off for nonpayment during winter months?

The city takes into consideration if the temperature is below freezing, disconnects will not be done until the next day the temperature is above freezing. No notice will be given before disconnects are done. The city utility office has a list available of local organizations that at times will help individuals pay their utility bills. All disconnected accounts paid after 4 p.m. will be reconnected after 8 a.m. the following business day, unless a $75 after hours surcharge is paid.

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1. What do I need to receive utility service from the City of Iola?
2. Is there a late payment fee if my utility bill is not paid by the due date?
3. Can my utilities be shut off for nonpayment during winter months?
4. What if I have a utility account that is left unpaid?
5. What do I need to do if I have a bad check?
6. What are seasonal utilities service charges?
7. May I establish service outside of regular work hours?
8. If a leak is discovered am I responsible for all charges incurred because of the leak?
9. What types of utility bill payments are available?
10. How much are new electric service charges?